
Before you test: what we're trying to build
🎯Our north star
To empower students and enable their success. That's the whole purpose — the one thing every design decision gets checked against. It's also why we're asking you: we build with students, not just for them.
Everything below is downstream of that sentence. As you use Bump, the real question we're asking isn't "did you like it" — it's "does the app actually deliver on this, or does it get in its own way?"
⏳The 30-hour window & the freemium idea
When you bump into someone, you each get a 30-hour window to say hello. Message in time and it's free, forever. We're also exploring a $5/month option that would extend that window to 2–3 days — and we want your honest read on it.
Why 30 hours, and why keep it a little tight? Two reasons. First, 30 hours covers the natural cases — you meet someone in a 2pm lecture and want to message casually at 6pm the next day, not seem too eager. Second, and more honestly: it's a gentle nudge toward staying on top of things. A prompt message is itself a small signal that you're organized. I built this fresh out of Western, thinking back on every paper I submitted at 11:59pm and every all-nighter two nights before the exam. If a low-stakes tool had nudged me to be a little better with deadlines — annoying as it'd have been — I think past-me would've been better for it.
And if you're already good with deadlines? You never need to pay us a cent. Just message within 30 hours — it's plenty. We don't actually want your money; we'd rather you just got a little sharper. The $5 option is for the "everything costs money and we need to keep the lights on to reach more students" reality — priced deliberately low (we considered the industry-typical ~$30/mo and chose $5, because the price should say what we value).
🛡️The Boot system
Two things are non-negotiable, protected with zero tolerance: (1) a positive, healthy community culture and (2) student safety, security, and trust. The hard part is guaranteeing them in an open, liberating space — without the millions of dollars it takes to hire armies of moderators.
So we share that responsibility with you. With the Boot system, students can "Boot" others for inappropriate behaviour — think a "3-strike policy" crossed with League of Legends' banning system. Boots escalate into longer account locks, tied to your @uwo.ca identity, building toward a permanent ban — so accountability is immediate and personal. Crucially, Boots de-escalate over time if no new ones arrive, and that's deliberate:
- The penalties after a first Boot are intentionally heavy (3-day, 10-day locks) — a clear statement that harmful behaviour isn't tolerated here.
- But offenders are students too — 19-to-24, still learning where the line is between funny and not. We'd rather give real, direct feedback and room to grow than permanently brand someone. A safe place to get corrected, without being stamped a "psycho" in real life.
🌱Two things we're dreaming about (lighter — react if you have thoughts)
Meet Ups
Once enough students are on Bump, the network can do more than notice near-misses — it can spin up whatever you need: rideshares, pick-up sports, gym/study/lunch buddies, a grocery run, or just a quick chat with a stranger.
Community Board
A shared space to ask questions, get advice, and pass around something funny, uplifting, or genuinely useful — the kind of information exchange that makes a whole campus a little smarter and warmer together.
💬So — this is what we're really asking you
Hold the app up against everything above and tell us the truth:
On the two core systems (the ones we care most about)
- Does Bump actually manifest this intent — or does the experience pull the other way?
- Where's the disconnect between the "why" and the "how"? Any inconsistencies?
- What would you change to make the app truer to its purpose?
On sustainability
- Your honest gut on the freemium model and the $5/month price — fair, off, or a hard no?
And anything else
- What did you feel using it? What delighted you, what frustrated you, what would you fix first?
There are no wrong answers here, and "I disagree with your whole premise" is welcome — that's exactly the kind of outside perspective we can't get from the inside. Thank you for helping us build this the right way.